Grand Harvest Traders

This Refund & Cancellation Policy outlines the terms under which refunds, returns, and cancellations are handled by Grand Harvest Traders (“Company”, “we”, “us”) for the supply of vegetables, fruits, dairy products, and related goods (“Products”).

By placing an order with us, you agree to this Policy.

  1. Nature of Products

All Products supplied by Grand Harvest Traders are perishable in nature. Due to hygiene, safety, and quality considerations, returns and refunds are strictly limited.

  1. Order Cancellations

Orders once confirmed cannot be cancelled on the day of delivery.

Cancellation requests must be communicated in advance and are subject to acceptance by the Company.

Subscription-based orders may be cancelled or modified by contacting our live support agent, subject to prior notice.

  1. Refund Eligibility

Refunds may be considered only under the following circumstances:

Supply of incorrect items

Proven quality defects reported at the time of delivery

Shortage in quantity identified upon delivery

Any issue must be reported immediately at the time of delivery. Requests raised after acceptance of goods will not be entertained.

  1. Non-Refundable Cases

Refunds shall not be applicable in the following cases:

Change of mind after delivery

Delay caused due to traffic, weather, or unavoidable circumstances

Market price fluctuations

Improper storage or handling by the customer after delivery

Issues reported after acceptance of delivery